Whats the difference between the ptec 3000 and 5000 models?
I have the original PTEC 3000 tool that does not have an open end for the 1 and 1/2" pipe. Frequently the cutter will not cut all the way through thin wall plastic tubing no matter how many revolutions I make. Was the design change made to correct this problem or is the cutter dull? If so, am I entitled to a free replacement tool under your lifetime warranty? I am not a professional plumber, and this tool is infrequently used in my part time handyman business. The tool was purchased from the Home Depot. Thanks
2 years, 10 months ago
St. Louis, MO, USA