Bill
 
 
 
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  • First question
    January 24, 2014
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    January 24, 2014
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Whats the difference between the ptec 3000 and 5000 models?

I have the original PTEC 3000 tool that does not have an open end for the 1 and 1/2" pipe. Frequently the cutter will not cut all the way through thin wall plastic tubing no matter how many revolutions I make. Was the design change made to correct this problem or is the cutter dull? If so, am I entitled to a free replacement tool under your lifetime warranty? I am not a professional plumber, and this tool is infrequently used in my part time handyman business. The tool was purchased from the Home Depot. Thanks
1 year, 1 month ago
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Bill
St. Louis, MO, USA
 
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