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  • Answer count
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    November 20, 2013
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    January 28, 2016
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RIDGIDSupport's Answers
1 2 3 4 5 13 next>>
 
Ridgid Basin Wrenches provide fast, one-handed ratcheting that fits into tight spaces.
 

Warranty info

I have a 1017 basin wrench. The spring no longer works on it. Is there a warranty for this? i know Husky has a lifetime warranty on theirs, but I would rather keep using my Ridgid. Thank you.
Thanks for contacting RIDGID. These come standard with the RIDGID® Full Lifetime Warranty. You can use the link below to send this tool in for warranty/repair evaluation. Please fill out the fields that you are able to, and you can leave any other fields that do not apply to you blank. After you fill it out and click on submit, it will provide you with a return number and also the address to send it back to so it can be evaluated.

https://www.ridgid.com/us/en/tool-repair-form
1 week, 4 days ago
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RIDGIDSupport
 

Longer than 25'?

Can I get, or make, an extension longer than 25'? I had in mind 50' sections.
Thanks for contacting us. This maximum reach is 150', which can be achieved by using the extension cables of 25'. The catalog number for the extension cable is 62772. If you have any other questions please feel free to give us a call at 888-743-4333.
1 week, 4 days ago
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RIDGIDSupport
 
The Model 700 Power Drive is a heavy duty hand-held power drive with a capacity of 1/8" - 2" and a speed of 26-30 RPM.
 

what does cmpl and hs mean on the die head types?

i want to buy a the 700 threader for a plumbing project but i cant figure out which dies are the correct ones for regular galvanize and black iron
Thanks for contacting RIDGID! The HS stands for high speed for the dies. CMPLT is mentioned in our catalogs because its the diehead complete (including the diehead and dies already set into it) rather than just the diehead and having to purchase dies separately. If you have any other questions please let me know, we can be reached at 888-743-4333.
2 weeks, 6 days ago
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RIDGIDSupport
 

57 RPM Drawbacks?

Are there any drawbacks to getting the higher rpm machine other than it requires a 20 amp breaker? Can you still thread up to 2" pipe at the higher speed. Does it work well with roll groovers? What about threading stainless?
Thank you for contacting RIDGID! You can still thread up to 2" with the 57 RPM, but we do not recommend it. Due to the higher RPM the life of your dies will be cut quite significantly. I would suggest giving our technical services a call so you can discuss more options and questions with them directly, I think it would be beneficial to talk to a technician directly. You can reach them at 800-519-3456.
2 weeks, 6 days ago
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RIDGIDSupport
 
Plastic Construction Inner-Outer Reamer, copper reamer
 

DOES THIS TOOL COME IN 1/2"TO 2"

DOES THE INNER AND OUTER REAMER IN PLASTIC CONSTRUTION COME IN 1/2" TO 2"
Thanks for contacting RIDGID! This reamer has a max capacity of 1 1/2". We do offer a reamer that has a capacity of 1/2" to 2", you can view it using the link below. If you have any other questions please contact customer service at 888-743-4333. https://www.ridgid.com/us/en/223s-227s-inner-outer-reamer
1 month ago
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RIDGIDSupport
 

Can't find the 1250RV anywhere for purchase

I read the details on this 12 gallon shop-vac and want to purchase it for my daughter and son in law in Bainbridge WA.

I tried all of the sites on the list of distributors on your site. No one has it in their catalog. What do you suggest.

Thanks,

John
Thank you for contacting RIDGID. This vacuum is available for purchase through our authorized distributors, not including Home Depot. Any of the distributors listed on our website will have access to special order this vacuum for you if they do not have it in stock. If you have any further questions please feel free to call customer service at 888-743-4333. You can view distributors by using the link below and selecting Professional Industrial Vacs as the product category. https://www.ridgid.com/us/en/where-to-buy
1 month ago
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RIDGIDSupport
 
Capture still images and video clips directly to a USB thumb drive and automatically generate high quality multi-media reports.
 

Does this monitor come with connection cable for the camera?

Thank you for contacting RIDGID! This interconnect cable comes with the reel that you purchase to use in conjunction with this monitor. If you purchase the CS6/CS6Pak it does not come with the interconnect cable. If you need further assistance please give us a call at 888-743-4333.
1 month ago
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RIDGIDSupport
 

How much is the ridgid manual threader?

Thanks for contacting RIDGID! You will need to contact your local store for pricing.
1 month, 1 week ago
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RIDGIDSupport
 

Are these wrenches made in the USA?

I see on the wrenches "USA" does that mean they are made in the USA?
Thank you for contacting RIDGID! I am pleased to advise you that these wrenches are USA made.
1 month, 1 week ago
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RIDGIDSupport
 

Is it made in the USA?

Thank you for contacting RIDGID! Yes, I am pleased to say that this item is made in the USA.
1 month, 3 weeks ago
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RIDGIDSupport