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  • Answer count
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  • First answer
    November 20, 2013
  • Last answer
    July 24, 2015
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RIDGIDSupport's Answers
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The RIDGID® micro IR-100 Non-Contact Infrared Thermometer provides simple, quick and accurate surface temperature readings at the push of a button.
 

Is It possible to make a reliable temperature measuring at a distance of 20 meters? What`s the maximum limit recommended?

I need to control the temperature of a metal roof 20 meters away.
Thank you for contacting RIDGID! 20 meters is too far because at 20 meters the spot would be 1meeter in width which would not give you the best temperature reading. 20 feet would be the longest distance and the spot would be 1ft.
3 days ago
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RIDGIDSupport
 
The RIDGID® micro IR-100 Non-Contact Infrared Thermometer provides simple, quick and accurate surface temperature readings at the push of a button.
 

we use Ridgid micro IR-100. ISO auditor is requesting prove of calibration. Your operator's manual do not mention any need for that. Please comment

Thanks for contacting RIDGID! We do not provide a certificate of calibration for each individual IR-100 Thermometer. However, we can confirm that each thermometer is tested prior to being shipped from the factory.

I’ve attached a certificate of conformity that pertains to the IR-100.
User submitted photo
1 month, 2 weeks ago
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RIDGIDSupport
 

Does this bevel PVC?

I am looking for something to put a bevel on the outside edge of PVC DWV pipe, to help the pipe glue into a fitting more securely. I typically use 1-1/2" through 4" ID pipe. Thanks!
Thanks for contacting RIDGID! These de-burring tools are not designed to bevel the end of PVC pipe. Their function is to just remove the burr that’s left over on the inner and/or outer end of the pipe after it has been cut.
1 month, 4 weeks ago
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RIDGIDSupport
 

What is the country where this tool is made.

Product country of origin
Thank you for contacting RIDGID! The country of origin for the 31175 and 31180, telescoping basin wrenches, is the United States.
1 month, 4 weeks ago
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RIDGIDSupport
 
Model 1224 Threading Machine, Capacity 1/4" - 4", Spindle Speed 36/12 RPM
 

Buenas,tengo una máquina 1224 y tengo un problema técnico ,quisiera saber porqué las roscas me están saliendo con un surco?,

Cada vez que hago u a rosca en tubo galvanizados 1/2,3/4, 1",,la rosca sale con un surco grueso y dañada,quisiera saber cuál es el problema
Favor de enviarnos un correo a RTCCustomerService@emerson.com incluyendo su nombre y numero de telefono y uno de nuestros tecnicos le va a contactar.
3 months ago
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RIDGIDSupport
 

Does the CS65 come with a power source cable ?

If batteries are an optional extra, am I able to use this product out of box, without purchasing additional products such as power inverters, cables etc.
Thank you for contacting RIDGID! The CS65 has the capability to run off 18v battery or an AC adapter. When purchasing, you would need to either purchase the unit with the batteries and charger or purchase the AC Battery Adapter to use with the unit. Catalog number 45363 is the optional AC battery adapter that you can purchase to use with it instead of batteries. Hope this helps, please feel free to contact us if you have any other questions.
3 months, 1 week ago
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RIDGIDSupport
 
Portable TRISTAND® Vises feature integral folding legs for easy transport and setup, tool hangers and a base which overhangs the front legs
 

La diferencia entre los modelos KR5016703 y RGD40130

Por favor darme la diferencia entre los modelos

Gracias
Gracias por su solicitud pero lamentablemente desde esta oficina no podemos surtir la informacion solicitada. Favor de llamar al Servicio al Cliente en Mexico al 52-55-5809-5603 para pedir ayuda de un representante RIDGID local.
Le agradecemos mucho su interes en la marca RIDGID.
3 months, 1 week ago
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RT1000 Tapping Tool is ideal for branching pressurized water mains.
 

Deseo perforar tubería de metal en 13 mm con agua en su interior es factible con la rt 1000

Gracias por contactarse con nosotros. Le agradecemos mucho su interes en la marca RIDGID. Para mas informacion sobre la maquina RT-1000 favor de comunicarse con nuestro distribuidor en Santiago, Chile la empresa Ferreteria Amunategui. Su telefono es 56-2-2592-2000, contacto el Sr. Jose Neira. Que pase un lindo dia! Saludos.
4 months, 3 weeks ago
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RIDGIDSupport
 

Replacement handle

Is the complete handle assembly, with carbon tips, available to purchase for replacement? With or without cables, my cables are OK.

Thank You.

Rodger
Hello, thanks for contacting RIDGID. The complete handle assembly for the RT-100 soldering unit is not available as a service part. The only replacement components that we offer for this unit are the carbon tips and threaded studs. If the handle assembly has to be replaced, it will need to be done at the factory service center.
4 months, 3 weeks ago
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RIDGIDSupport
 

who and wear is it made

the number 12 anvil

who makes it

wear is it made
Thank you for contacting RIDGID. The anvils are made in Germany by Peddinghaus which is now a division of the Ridge Tool Co.
4 months, 3 weeks ago
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RIDGIDSupport